Payment policy

At Vellora London, we offer a variety of secure and convenient payment methods. Please note that available payment options may vary depending on your country. Customers are responsible for verifying which payment methods are available to them.


Available Payment Methods

We currently support several payment options, including:

  • Credit Card

  • Google Pay

  • Apple pay


Payment Security

All payments are processed through a secure SSL connection, ensuring your data remains protected at all times.
Your payment details are never stored on our servers.


Payment Processing

Orders will only be processed after payment has been successfully completed.
Once payment is confirmed, your order will enter the processing and fulfillment stage immediately.


Refunds

If you are eligible for a refund (for example, after an approved return), the refunded amount will be credited within 14 days of receiving the returned item.
Refunds are always processed via the original payment method used during checkout.


Contact

For any questions related to payments or billing, please contact our customer support team:

📧 info@velloralondon.com

We aim to respond promptly and handle every request with professionalism and care.