Privacy Policy
This Privacy Policy applies to the services provided by Vellora London and reachable via info@velloralondon.com.
We respect the privacy of our customers and ensure that any personal information you provide to us is handled with care and confidentiality.
Collected Data
We collect personal data that you provide to us when placing an order or creating an account, such as:
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Full name
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Address details
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Email address
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Phone number
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Payment information
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IP address and device details
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Activities on our website
Purposes of Data Processing
We use your personal data for the following purposes:
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Processing and shipping your orders
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Providing customer service and support
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Sending updates and relevant information about your purchase or our services
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Improving our services and website
Sharing Data with Third Parties
Your personal data is only shared with third parties when necessary to carry out our services (such as payment providers or shipping partners) or when we are legally required to do so.
We carefully select all third parties we work with and ensure they handle your information securely and in accordance with applicable privacy laws.
Data Retention
We do not keep your data longer than necessary for the purpose for which it was collected, or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
Cookies
Our website uses cookies to improve functionality, analyze visitor behavior, and support marketing activities.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the proper functioning of certain website features.
Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion of your data
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Object to the processing of your data
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Request data portability
To exercise these rights, please contact us at. We will respond to your request as soon as possible and within the timeframe required by law.
Customer Support
For any questions regarding your personal data or this Privacy Policy, please contact our customer service team:
We aim to respond quickly and handle every request with professionalism.